1. Introduction
Welcome to Made by Grand. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users of the website, including customers, browsers, and vendors.

2. Products and Craftsmanship
At Made by Grand, we believe in craftsmanship over mass production. Our garments are not mass-manufactured; each piece is created with careful attention to detail and quality. Because of this approach, minor variations in fabric, stitching, or finishing may occur and should be considered a natural part of handcrafted clothing.

3. Product Information
We make every effort to display product colors, fabrics, and designs as accurately as possible. However, actual colors may vary slightly depending on device screens and lighting conditions.

4. Pricing and Payments
All prices listed on the website are in INR unless stated otherwise. Prices may change without prior notice. We reserve the right to modify or discontinue products at any time. Orders will only be processed after successful payment confirmation.

5. Orders and Availability
All orders are subject to product availability. In certain cases, if a product becomes unavailable after an order is placed, we reserve the right to cancel the order and issue a refund.

6. Shipping and Delivery
Delivery timelines may vary depending on your location and product availability. Since our pieces are crafted with attention to detail, some orders may take additional time to prepare before shipping.

7. Returns and Exchanges
At Made by Grand, every garment is crafted individually and produced in limited or single pieces rather than mass manufactured. Because of the unique nature of our products, we currently do not offer returns, exchanges, or cancellations once an order has been placed.

Customers are requested to carefully review product details, size information, and descriptions before placing an order.

Returns will only be considered in rare cases where the product received is damaged during delivery or a completely incorrect item has been shipped. In such cases, customers must contact us within 48 hours of delivery with supporting images.

8. Intellectual Property
All content on this website—including logos, designs, product images, and text—is the intellectual property of Made by Grand. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability
Made by Grand shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after any changes implies acceptance of the updated terms.

11. Contact Information
For any questions regarding these Terms and Conditions, customers may contact us through the contact information provided on our website.

12. Sizing Responsibility
Customers are responsible for carefully reviewing the size guide and product measurements before placing an order. As every garment is crafted individually, we cannot guarantee exchanges due to incorrect size selection.

13. Handcrafted Variations
All Made by Grand garments are crafted with attention to detail rather than mass manufactured. Slight variations in stitching, texture, or finishing may occur and are a natural characteristic of handcrafted products, not defects.

14. Shipping Delays
While we strive to deliver orders within the estimated timeline, delays may occasionally occur due to production time, logistics issues, or unforeseen circumstances. Made by Grand shall not be held liable for delays caused by third-party shipping partners or circumstances beyond our control.

Terms & Conditions